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Switch the panel to Sell, choose how much crypto to sell and the payout account that should receive your cash, then confirm. Once the sale is approved, the cash is sent to your linked mobile-money or bank account.
You see the live rate and the exact cash amount you will receive before you confirm. The spread is already included in that rate, so there is no separate hidden fee, and the rate is locked when you confirm.
Most payouts arrive within minutes of approval. Larger sales may be held briefly for a security review before the cash is sent, to keep your account safe.
Payouts go to mobile money (M-Pesa, Airtel Money) or a linked bank account. The account name must match your verified identity for compliance.
Yes. The panel shows your available balance and the limits for your payout method. Larger sales may require additional verification before they are released.
Your crypto is reserved the moment you confirm a sale. If the payout cannot be delivered, the crypto is automatically refunded to your wallet, so you are never left out of pocket.
Every sale is protected by your transaction PIN and, for larger amounts, 2FA. Coinwaka never holds a fiat balance, and your crypto stays in your wallet until the moment you confirm a sale.