What to do if your account is compromised
Act fast: lock down access and contact support.
Beginner 3 min readUpdated 5/27/2026
If you think someone has access to your account, act immediately.
Steps
- Change your password from a device you trust.
- Sign out all sessions and remove unrecognized devices.
- Check 2FA is still yours; reset it if needed.
- Review recent activity — withdrawals, new payment methods, new addresses.
- Contact Coinwaka support right away with details.
New devices, password changes, and new withdrawal addresses trigger security holds precisely so there's time to stop unauthorized withdrawals. Keep your recovery codes safe and offline.